General terms and conditions

Good Stay Dresden eGbR Tannenstr. 10, 01099 Dresden

Email: goodstaydresden@gmail.com

Dresden District Court

GSR 125

1. Scope

1.1 The General Terms and Conditions apply to contracts for the rental of apartments for accommodation as well as all other services and deliveries provided by the landlord to the guest/tenant. 1.2 The subletting or subletting of the apartments provided and their use for purposes other than accommodation require the owner's prior written consent.

2. Booking/Booking Confirmation Bookings for the apartments are made via the booking program on the website. The reservation for the apartment is legally binding upon completion of the booking process and receipt of the booking confirmation, or after payment has been made. By booking, the guest agrees to the general terms and conditions and the owner's house rules.

3. Payment Terms The deposit of 100% of the total amount must be transferred to the owner's account within 14 days of receipt of the invoice. If this is not done even after a reminder, the booking will be void. The remaining payment must be transferred no later than 14 days before arrival. For short-term bookings, the total price must be transferred immediately upon receipt of the invoice/booking confirmation. Only payments by bank transfer are accepted. Payment by debit or credit card or checks are not accepted. If payment is not in the landlord's account by 2 days before arrival, the booking is void.

4. Arrival/departure The apartment is available from 3:00 p.m. on the day of arrival or by arrangement. On the day of departure, the apartment must be vacated by 11 a.m. or by arrangement. The owner reserves the right to charge accordingly for a departure more than 60 minutes late.

5. Stay

5.1 The use of the apartment is reserved for the guests notified to the owner when booking. If the property is used by more people than agreed, a separate fee must be paid for them in accordance with the price list. Subletting or transferring the apartment to third parties is not permitted. The rental agreement may not be passed on to third parties. 5.2 In the event of violations of the General Terms and Conditions or the house rules, the owner is entitled to terminate the rental agreement immediately and without notice. There is no legal right to repayment of the rent or compensation.

6. State of affairs The apartment will be handed over by the owner in a cleaned condition. If defects exist or occur during the rental period, the owner must be informed immediately. The guest is liable for any damage caused to the rental property and the inventory. If the property key is lost, the owner reserves the right to replace the locking system and charge the tenant for the costs incurred. The inventory must be treated appropriately and is only intended to remain in the apartments. Moving furnishings, especially beds, is prohibited. If the apartments are used in violation of the contract, such as subletting, overcrowding, disturbing the peace or non-payment of the full rental price, the contract can be terminated by the owner without notice. In this case, any payments already made by the guest remain with the owner. If the guest wishes to make use of his liability insurance for possible damage settlement, this must be communicated to the owner, stating his name and address, as well as the insurance number of the insurance company.

7. Pets Accommodation of pets of any kind is not permitted. In the event of non-compliance, the owner reserves the right to terminate the rental agreement without notice and have professional cleaning carried out at the owner's expense.

8. Cancellation of the trip If the guest withdraws from the rental agreement, he or she is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation depends on the time up to the day of arrival and is as follows: up to 15 days before the day of arrival 100% of the agreed rental price 0-14 days before the day of arrival or in the event of no-show 100% of the agreed rental price.

9. Withdrawal by the owner The landlord reserves the right to withdraw from the rental agreement in cases of force majeure or other unforeseeable circumstances that make fulfillment of the rental agreement impossible. In this case, liability is limited to refunding the rental price. If the withdrawal is justified, the tenant has no claim to compensation. Liability for travel and hotel costs is excluded.

10. Liability of the Owner The owner is liable for the proper provision of the rental property within the scope of the duty of care of a prudent businessman. Liability for possible failures or disruptions in the water or electricity supply as well as events and consequences due to force majeure are hereby excluded. The owner is only liable for items brought in by the guest within the scope of the statutory provisions.

11.WiFi usage 11.1 The owner maintains internet access via WLAN in his property. The guest receives the access information via email before arrival. It allows the guest to share the WiFi access for the duration of their stay in the rental property. 11.2 If the owner becomes aware of the guest's illegal use of WiFi access (file sharing, pornography, etc.), he will immediately exclude the guest from using it and inform the authorities about the misuse. 11.3 The owner is not liable to the guest for disruptions to WiFi access. The owner is entitled to limit the scope of use of the guest's WiFi access at any time. 11.4 The owner assumes no liability for any damage (malware or similar) caused by the use of WiFi access. The guest must independently ensure the security of his or her data. 11.5 If the guest uses paid services or similar via the WLAN, he or she will bear the full costs incurred.

12. Written form Agreements that deviate from the General Terms and Conditions must be in writing. No verbal agreements were made.

13. Severability clause Should one or more provisions of these General Terms and Conditions become ineffective, the effectiveness of the remaining provisions will not be affected. The invalid provision must be replaced by an effective one that comes closest to the economic purpose pursued by the invalid provision.

Dresden, January 30, 2025